Get unstuck without the scramble.

Send setup questions, PO parsing issues, product mapping examples, or draft order blockers. We answer merchant support within one business day.

Setup help

We can review your first buyer workflow, guardrails, sample PO, and Shopify draft order expectations.

Share the buyer text, CSV, or text-based PDF details so the order extraction path can be inspected.

For billing, installation, or account access questions, include your myshopify.com domain.

Prefer email? Send details to [email protected].